Payment Gateway
Request credit card information from patients when they make an appointment
How does it work?
Secure payments with Tyro Health
- Payment Gateway is a Zedmed integration with Tyro Health eCommerce.
- Request patient credit card details when appointments are made.
- Tyro securely manages transfers and returns a token for future use.
Powered by Tyro Health
Payment Gateway benefits
Improve cashflow and attendance
- Reduce debtors and missed appointments.
- Require credit cards prior to appointments.
- Easily conduct Telehealth appointments.
- Let patients walk out immediately after their visit.
- Use stored cards for deposits and DNA fees.
- Operate without the need for an EFTPOS terminal.
The new payment gateway system has significantly improved our payment processing. Our customers have also commented on how convenient, easy and fast it is to pay now. We’re very impressed with its efficiency and reliability.
Frequently Asked Questions
How is the patient billed?
Billing is for private patients using ePayment as the payment type. MA Online can also be used if a rebate is required. A receipt will be emailed to the patient.
How do deposits and no-show charges work?
A receipt can be created using ePayment as the payment type and applied as a credit when the invoice is raised. For missed appointments, a ‘Did Not Attend’ item can be used to charge the patient.
How does Payment Gateway appear in Banking?
On banking reports, Payment Gateway shows as an ePayment. The Payment Gateway reconciliation report can be run to resolve any discrepancies.
How is a patient’s payment collected?
Tyro sends the payment to the bank account linked to the treating doctor (selected in the invoice screen). This could be the practice or the doctor’s account.
How are credit cards managed?
Zedmed does not store credit card details. The Payment Cards tab in the patient record shows only the card’s last four digits and expiry date. Tyro manages the cards and processes payments when Zedmed bills the patient.
Can multiple credit cards be used?
Yes. A patient can have multiple credit cards on record.
